WHATSAPP FAILURE. The Whatsapp messaging service seems to be affected by a giant bug this Wednesday, July 19, 2023. Many users are complaining that they cannot access the instant messaging service, property of the Meta group.
Updated on July 19, 2023 at 10:46 p.m.]LAST MINUTE – New bug for Whatsapp? Many Internet users, in France but also abroad, are complaining this Wednesday, July 19, 2023 of difficulties in accessing the application of messaging instant. The first alerts were reported at the beginning of the evening this Wednesday, confirmed by the editorial staff who were able to actually see this bug. A connection wheel that spins endlessly, messages that cannot be sent, the impossibility of updating a conversation thread… The problems are multiple and visibly linked to a central bug.
The Meta group did not react on social networks, in particular on the official Twitter account of the Whatsapp application or on the page Facebook official, yet plagued with comments and reports from users in many countries.
This is not the first time that Whatsapp has faced such a problem, the last bug of international scope dating back to Tuesday, October 25, 2022. The popular instant messaging application had no longer responded, in many countries, from 8:50 a.m. to 11 a.m. that day. The DownDetector site, which informs about breakdowns and bugs on websites, confirmed the information shortly after 9 a.m. The Whatssap bug concerned the mobile version (Android or iOs application on iPhone) as well as the standard web version. This type of failure is usually reported to Whatsapp technical services very quickly. Around 11:10 a.m., the issue was largely resolved, with access returning to normal for many users.
The Meta group, which owns Whatsapp but also Facebook and Instagram, had communicated an hour after the start of this giant outage: “We are aware that some people are currently having difficulty sending messages and we are working to restore WhatsApp for everyone as quickly as possible, “said a spokesperson for Meta Platforms to the Reuters news agency in the morning. Since its restructuring and its change of identity, the tech group built around Facebook has been working to reduce this type of bugs, which weaken its image, while issues of security and access to services have become extremely important issues.
Why has WhatsApp experienced a “down”? What failure?
The Whatsapp bug does not come from your internet connection at home or mobile (3G, 4G, 5G). Rather, it is a failure affecting the service itself. Your internet connection is not in question and you can also connect to other applications and websites. The breakdown this Wednesday July 19 seems to affect France like many other European countries.
Can we get around the Whatsapp bug?
What bugs have WhatsApp users encountered? Many Internet users have complained of difficulties or even the impossibility of sending messages to their loved ones via Whatsapp. Others just couldn’t connect. The most common bug sees the application display a loading wheel next to the mention “Connection”, the loading not being done. In this case, the contents that one then tries to send to his contacts are not transmitted. When manifesting this problem, there is no way to bypass it by opening your Whatsapp app.
How long can a Whatsapp problem last?
This bug affects Whatsapp only and not the Facebook site which is part of the same Meta group. This giant Whatsapp outage comes more than a year after a giant global bug that affected both Facebook, Instagram and Whatsapp. The bug, which occurred on Monday October 4, 2021, had affected millions of users worldwide and lasted almost 7 hours! The Meta group then opened an internal investigation and admitted that a serious bug had affected its servers.